Terms and Conditions

Last updated: 14 May 2025

Welcome to https://focallaser.co.nz, operated by Focal Limited (“we”, “our”, “us”). By accessing or using this website and our services, you agree to the terms outlined below. If you do not agree, please do not use this site.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

2. Services Offered

Focal Limited provides custom laser cutting and related services. All services are subject to availability and confirmation following an initial enquiry or quote request.

4. Turnaround and Delivery

We strive to meet agreed turnaround times, but delivery dates are estimates only. We are not liable for delays caused by events outside our control, including supply chain issues or courier disruptions.

5. Payment Terms

Payment terms will be confirmed upon acceptance of a quote. We may require a deposit or full prepayment before commencing certain jobs. Late payments may incur interest or fees.

6. Cancellations and Changes

If you need to cancel or amend an order, please contact us as soon as possible. We reserve the right to charge for work already completed or materials already ordered.

7. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Focal Limited or its content suppliers and may not be copied, reproduced, or distributed without our written permission.

You retain ownership of any files, drawings, or designs you submit for a job. By submitting them, you confirm you have the legal right to use them and grant us permission to use them for the purposes of fulfilling your order.

8. Limitation of Liability

We take care to deliver high-quality work, but we are not liable for:

Minor cosmetic imperfections inherent in the laser cutting process
Loss or damage arising from misuse of our products
Indirect or consequential losses

If an issue does arise, please contact us within 7 days of receiving your order so we can review and resolve it where appropriate.

9. Third-Party Links

Our website may include links to third-party websites. These links are provided for your convenience. We have no responsibility for the content or privacy practices of those sites.

10. Third-Party Links
We may update these Terms and Conditions from time to time. The latest version will always be available on this page with the updated date shown at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Focal Limited
📍 19 Margaret Place, Frankton, Queenstown 9300, New Zealand
📧 george@focalqt.com
🌐 https://focallaser.co.nz