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Privacy Policy
 

Last updated: 14 May 2025
 

At Focal Limited ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website https://focallaser.co.nz and our services.

By using our website, you agree to the terms outlined in this Privacy Policy.
 

1. Information We Collect

We collect personal information that you voluntarily provide to us through forms, quote requests, or other interactions with our site. This may include:

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details
     

We may also automatically collect non-identifying information using cookies and tracking tools, such as:

  • Browser type and version

  • Pages visited

  • Time spent on site

  • Referring URLs

  • Device and location information

     

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries or quote requests

  • Provide and deliver our services

  • Improve our website and customer experience

  • Send relevant updates or communications (you can opt out at any time)

  • Comply with legal obligations

     

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who assist us in operating our website and services (e.g., web hosting, analytics, advertising platforms), but only as necessary and under confidentiality agreements.

 

4. Cookies and Analytics

We use cookies and similar technologies to:

  • Improve website functionality

  • Measure site performance

  • Understand how visitors interact with our content

  • Serve relevant advertisements on platforms like Facebook and Google
     

Tools We Use:

  • Google Analytics: Collects anonymised data about how users interact with our website.

  • Meta Pixel: Tracks conversions and helps us serve targeted ads on Facebook and Instagram.

  • Google Tag Manager: Allows us to manage and deploy tracking scripts on our site.

These tools may use cookies or other tracking technologies to collect data about your activity across our site and others. This information may be shared with third parties (e.g., Meta or Google) for advertising and analytics purposes.
 

You can opt out of personalised advertising or tracking through:

5. Data Security

We take reasonable technical and organisational steps to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is entirely secure.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us using the details below.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Focal Limited
📍 19 Margaret Place, Frankton, Queenstown 9300, New Zealand
📧 george@focalqt.com
🌐 https://focallaser.co.nz

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